FAQs

In this section:

• Schedules and Grades

• New York City Schools Accounts

• Records

• Addresses & Emergency Contacts

• Contacting Teachers

Schedules and Grades

What is the bell schedule?

You can view that on our bell schedules page.

How can I check my son's class schedule?

You can view your son's schedule using your New York City Schools Account (NYCSA).

• Log in to NYCSA.

• Click on your son's name.

• Click on the Schedule icon.

How can I check my son's grades?

You can view your son's grades using your New York City Schools Account (NYCSA).

• Log in to NYCSA.

• Click on your son's name.

For report card grades:

• Click on the Grades icon.

For current assignment grades:

• Click on the Assignments icon.

  • Assignment Grading shows the current grades in each class.

  • All Assignments shows the grades of individual assignments.

NYC Schools Accounts

How do I get access to my NYC Schools Account?

Email us at contact@eaglebronx.org or ask us to send a letter home with your son.  You may be asked to verify your identity if you request your code by email.  Codes are only released to custodial parents.  Others can get access by contacting a custodial parent.

How do I reset my password?

You can request a new password on the NYCSA homepage or by clicking here.  You can also email contact@eaglebronx.org and we can provide a new password.

Records

How do I request a copy of my son's records?  

If your son is under 18, you can email us at contact@eaglebronx.org or come visit the school.

If your son is 18 or older, we will need his written permission to release records.  Forms are available in the office.

How do I get a school letter?

Contact the school at contact@eaglebronx.org to request a copy.

Address and Emergency Contacts

How do I update my address?

Addresses must be verified before they can be entered into our systems.  You can verify the address by giving us a utility bill or a copy of the lease with your son's name listed as a tenant.  Provide the documentation to the school, or email it to contact@eaglebronx.org

How do I update my phone number?

You can do it in your NYC School Account.  If you have multiple children, you will need to do it for each child.

• Log in to NYCSA.

• Click on your son's name.

• Click on the Guardians icon.

• Update as needed.

Alternatively, you can email contact@eaglebronx.org or call the school.  We may need to verify your identity.

How do I update my emergency contacts?

You can do it in your NYC School Account.  If you have multiple children, you will need to do it for each child.

• Log in to NYCSA.

• Click on your son's name.

• Click on the Guardians icon.

Alternatively, you can request a blue card from the school and submit it back to us.

Contacting Teachers

How can I contact a teacher?

You can view our Contact Us page, email contact@eaglebronx.org, or call the school at (718) 466-8000.

I received a missed call from the school.  Who was it from?

All calls from the school come from (718) 466-8000.  If no voicemail was left, we unfortunately will not know who made the call.  If your voicemail inbox is full, we won't be able to leave messages.

Learning Devices

How do I get a school issued device for my son?

We are temporarily stopping the issue of learning devices.  We expect them to resume in December 2023.

My device is broken. How do I get it fixed?

Have your son stop by room 214 immediately after school with the broken device.

My son lost his charger.  What do I do?

You will need to purchase your own replacement.  Unfortunately, we do not have the funds or capacity to replenish chargers for everyone. 

In this section:

• Schedules, Grades, and Transcripts

• Email Accounts and Devices

• MetroCards and IDs

• Contacting Teachers

Schedules, Grades, and Transcripts

What is the bell schedule?

You can view that on our bell schedules page.

How can I check my class schedule?

You can view this in TeachHub.

• Log into TeachHub.

• Under Teaching and Learning, click on Student Documents.

• Click on the Schedule icon.

• Download your schedule.

How can I check my grades?

You can view these in TeachHub.

• • Log into TeachHub.

  • For report cards: click on Student Documents and download your report card.

  • For current grades: click on My Dashboard in the blue bar.  Do not click on DOE Grades under "For Staff Only".  This is for teachers only.

How do I get a copy of my transcript?

You can get this from your guidance counselor or a member of school administration.

If you are in grades 11 or 12, you can get them in TeachHub under Student Documents.  However, these will not show averages.

Email Account & Devices

What is my email address?

Ask your teacher.  Any teacher can look up email addresses in Student Profile.

How do I reset my password?

If you forgot your password, as a member of the school administration to reset it for you, or, a grade team leader.  Ask your teachers who your grade team leader is.  Teachers can also email password requests to school staff to have them reset.

How do I get a device?

We are temporarily stopping the issue of learning devices.  We expect them to resume in December 2023.

My device is broken. How do I get it fixed?

Stop by room 214 immediately after school.

I lost my charger.  What do I do?

You will need to purchase your own replacement.  Unfortunately, we do not have the funds or capacity to replenish chargers for everyone.

MetroCards and Student IDs

How do I get a MetroCard?

Request them in the main office during your lunch.

 How do I get a student ID?

Stop by room 214 during your lunch, or immediately after school at 2:50pm.

Contacting Teachers

How can I contact a teacher?

You can view our Contact Us page to get a list of teacher email addresses.

In this section:

• Visiting the school

• Eagle Bronx Emails

• Requesting Records

Visiting the School

Can I stop by the school?

Yes!  We love seeing alumni.  However, when you arrive you must be there to visit someone specifically if you wish to go beyond the lobby or main office.  We ask that you arrange this in advance.  While we love seeing you, sometimes we have prior commitments that we can't avoid.

Each year at the Giving of Thanks, alumni are always welcome to visit the building and walk around to see staff without an appointment.

Eagle Bronx Emails

I forgot my password.  Who do I contact?

Contact jbissonnette@schools.nyc.gov to have it reset.

My account was disabled.  What can I do?

Unfortunately, once accounts are disabled, we are no longer re-activating them.  After six months of inactivity, accounts are disabled.  If it is an emergency, you can get brief access by emailing jbissonnette@schools.nyc.gov 

How do I get an alumni email?

Unfortunately, we are no longer issuing accounts to current or former students.  We have fully adopted NYCPS accounts only.

Records

How do I request my records?

Visit the Alumni page for information on requesting records.